If you encounter a problem or have a question, our Community forum is your first stop. Check for existing solutions, ask a question, submit an idea or report a bug.
If it’s important to get your PoC project to work, but something just isn’t going right. Or in any other situation when you need a quick way to contact our support team directly, we’ve got you covered as well. Choose your pack of support hours on ThingPark Market and let us know of the problem. We will get back to you within set SLAs and work quickly to help you out.
We greatly value our partners and will continue providing them support over email and through our support portal.
Qualified and Premium level partners are entitled to 1 and 2 hours of support respectively.
Interested in becoming a partner? Check out our Ignite Partner Program for more information.